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Gianfagna Strategic Marketing / Blog (Page 32)
June 17, 2010
Direct Mail Marketing Direct Marketing Marketing Strategy Uncategorized

New Benchmarks for Direct Marketing Response Rates: How Do Yours Compare?

The 2010 Response Rate Trends Report is out from the Direct Marketing Association (DMA), and if direct marketing is part of your smart marketing strategy, this report provides valuable response and cost metrics you can use to benchmark the success of your direct marketing campaigns. Here are the key findings. ...

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by jeangianfagna
June 14, 2010
CRM Marketing Strategy Uncategorized

An E-Z Lesson in Creating Customer Loyalty from E-Z Pass

EZ Pass, the electronic toll collection system, finally has come to the Ohio Turnpike. Since I often drive the turnpike from Cleveland to Toledo, I was eager for EZ Pass to arrive in Ohio, and it was worth the wait. Every time I zip past those poor folks paying tolls with paper tickets and fumbling in their pockets for cash, I feel great about the time I’m saving. E-Z Pass has added huge value to my busy life, and therein lies a lesson for marketers about creating the type of customer...

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by jeangianfagna
June 2, 2010
Marketing Strategy Uncategorized

Ready for Your Close-up? 7 Tips for Success in the Media Spotlight

It can happen out of the blue, through a lucky coincidence, or because you’ve done something noteworthy to capture the attention of a reporter or news editor. Without much time to prepare, you could find yourself in the media spotlight. Positive media coverage can be an important part of a smart marketing strategy. Here’s how to capitalize on your close-up and achieve success when a media opportunity comes your way. ...

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by jeangianfagna
May 26, 2010
Uncategorized

Old Trade Show Leads? Re-Qualify Them or Toss Them

If you’re a business-to-business marketer who uses trade shows to get leads for new business, you probably send direct mail and email marketing to prospects after the show to convert prospects to customers. Lead generation via trade shows can be an important part of a smart marketing strategy, but if leads aren’t well qualified at the outset – and frequently re-qualified if they stay on your prospect database over time – your post-show direct mail and email campaigns could be a waste of your marketing resources. Here’s a case study in...

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by jeangianfagna
May 21, 2010
Marketing Strategy Uncategorized

Branding in the Package: Lessons from Apple’s Master Marketers

My new Apple iPad is a technology dream, creating a web experience unlike anything I’ve ever seen. Like all Apple products, it’s driven by brilliant engineering and extraordinary user-friendliness. It’s also a case study in branding excellence. Here’s how Apple used its product packaging to deliver on its brand promise and support a smart marketing strategy, and four key branding lessons for marketers. ...

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by jeangianfagna
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