7 Ways to Use Your Value Proposition in a Marketing Strategy
Understanding and articulating the unique value your organization delivers to your customers – your value proposition – is crucial for smart marketing. Here are seven ways to use the value proposition insights gleaned from customer interviews in a smart marketing strategy.
What’s Your Value Proposition? Ask Your Customers
Understanding the unique value your business delivers to customers is essential for a smart marketing strategy. Yet many businesses struggle to define their value proposition, especially B2B marketers that sell intangible business services.But defining your value proposition is easier than you think: Just ask your customers.In part one of a two-part post, here’s how Cleveland marketing consultant Jean Gianfagna recommends conducting customer interviews to determine a value proposition.
Why Your Reputation Trumps Your Marketing – Every Time
Why the things people say about your business matter far more than what you say about yourself in your advertising -- no matter how much you spend on marketing.
Marketing Best Practices: Using a CRM System for Marketing
A customer relationship management (CRM) system enables you to store, manage, and use your customer and prospect data for sales and marketing. Here are five best practices for using the capabilities of your CRM system in a smart B2B marketing strategy from my experience as a B2B marketing consultant.
7 Ways Your Best Customers Can Help You Market Your Business
Loyal customers are essential to a successful business. But in addition to helping you reach your sales goals, your best customers can also play a powerful role in a smart marketing strategy. Here are seven ways to capitalize on the value of your best customers in marketing.
Big News: How to Tell Clients about Changes to Your Business
At some point, almost every business has important news to share with clients about major changes. Communicating big news is a pivotal moment in the customer relationship and it’s essential to do it right.Here are 12 tips for delivering important news to clients about your business from B2B marketing consultant Jean Gianfagna.
6 Reasons You Still Need Print in a Smart Marketing Strategy
Do marketers still need printed promotional materials in a tech-driven world? The answer is yes. Here are six reasons why print still packs a punch in a smart marketing strategy.
7 Reasons Why You (Still) Need a Blog for B2B Marketing
Here are seven reasons why you still need a blog in a smart B2B marketing strategy, plus a compelling B2B blogging success story shared by Rick Short of Indium Corporation at Content Marketing World 2015 in Cleveland, Ohio. #CMWorld
5 New Rules and 5 Proven Principles for Marketing Success
In this new, technology-driven world of marketing, do the proven principles of marketing strategy still apply? Or are there new rules for marketing success? Here are five new marketing rules created by the enormous impact of technology plus five time-tested marketing principles -- and the reasons to consider both in a smart marketing strategy.
Why It’s a Mistake to Take a Break from Blogging
If content marketing is part of your smart marketing strategy, consistent blogging is essential. In fact, letting your blog lapse can be a big marketing mistake. How do I know? I just did it. Here’s why a break in blogging can be bad for your business – and five ways to get your blog back on track.
B2B Marketing Strategy: 10 Goals that Belong in Every Plan
The most important step in developing a business-to-business marketing strategy is the first one: Setting your goals. Why are you investing in marketing? What do you want that investment to achieve for your business? For B2B marketers, the answer to these questions can be surprisingly straightforward. In fact, in my experience as a B2B marketing consultant, there are 10 critical goals that apply to almost every B2B marketing strategy, whether you’re selling manufactured products, professional services, or commodities. Here are the 10 goals that belong in a smart B2B marketing strategy and why they matter:
Service Disruption + Poor Handling = Lost Customer
How the Wall Street Journal lost a 20+-year customer through poor service and impersonal customer relations plus seven tips about customer retention during service disruptions for your smart marketing strategy.
Big Ideas in a Blue Box: A B2B Direct Marketer Gets It Right
Direct mail is a powerful tool in a B2B marketing strategy. Here are 12 lessons for using direct mail effectively in B2B marketing from a campaign by 4imprint, a Wisconsin ad specialties marketer.
A Peek Inside the C-Suite: CMOs Re-define Marketing’s Role
Chief marketing officers at top companies are using customer insights and passion to build brand equity and increase the strategic value of marketing within their companies, according to new research by Dr. Rachel Talton, an award-winning marketing and branding consultant, researcher, and author in Cleveland, Ohio. Here’s what Talton has learned about today’s CMOs and some tips for how marketing agencies can help clients create smarter marketing strategies.
10 Ways to Start Off on the Right Foot with a New Client
Landing a new client is always great news for business-to-business marketers.But once the celebrating is over, it’s time to get serious. The way you begin a new client relationship can have a big impact on how long you keep the customer.Here are 10 ways to start off on the right foot with a new client in a smart business-to-business marketing strategy.
11 Ideas for Using White Papers in a B2B Marketing Strategy
If you’re a business-to-business (B2B) marketer, white papers can be a powerful way to demonstrate your expertise and differentiate your company from competitors. In part three of a three-part series, here are 11 ideas for using white papers as marketing tactics in a smart B2B marketing strategy.
How to Create a Great White Paper: 10 Tips for Success
White papers are one of the best ways to market a business or professional services company. But there's more to developing an effective white paper than just writing about what you know. To create a white paper that supports a smart marketing strategy by establishing your credibility as an expert in your marketplace and positioning your company as a preferred solution provider, you need to plan carefully and think strategically. In part two of a three-part blog post, here are 10 tips for creating a great white paper from my experience as a business-to-business marketing consultant.
7 Ways to Show Your Social Media Followers Some Love
One of the best ways to engage and keep social media followers is to make them feel special. Here are seven ways to show some love to social media followers in a smart marketing strategy.